Pawdvisor ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our mobile application (the "App"). By using Pawdvisor, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Information You Provide to Us
- Account Information: Email address, name, and password when you sign up.
- Pet Profiles: Pet name, species, breed, birthday, medical history, medications, appointments, dietary needs, and insurance status.
- Household Members: Names and email addresses of invited co-pet parents.
- Voice Notes: Audio recordings and their transcriptions (e.g., vet visit summaries).
- Questionnaire Responses: Answers provided during onboarding or periodic check-ins (e.g., pet supply needs, medical conditions).
B. Device Permissions
- Calendar Access: To sync vet appointments and care tasks.
- Microphone Access: For recording voice notes.
- Reminders Access (optional): To manage pet-related tasks through Apple Reminders.
C. Automatically Collected Information
Device type, OS, crash logs, and usage data for app diagnostics and improvements.
2. How We Use Your Information
We use your data to:
- Create and manage your account and pet profiles.
- Share pet information with co-pet parents (with your consent).
- Send reminders, alerts, and notifications about care tasks and appointments.
- Provide personalized recommendations for pet supplies, health insurance, and care products.
- Improve our services and develop new features.
- Process analytics and usage data to enhance app performance.
3. Sharing of Information
We may share your information:
- With Co-Pet Parents: Pet profiles are shareable with people you invite, with configurable access expiration.
- With Vendors (optional): If you opt-in, we may securely share relevant data with vendors (e.g., Chewy, Amazon) to assist with product recommendations or purchases.
- With Service Providers: For hosting, analytics, and transcription services (e.g., voice-to-text).
- As Required by Law: To comply with legal obligations or protect rights and safety.
4. Data Retention
We retain personal data only as long as necessary for the purposes stated above, unless a longer retention period is required by law. You may delete your account at any time, which will erase your data from our active systems.
5. Your Rights and Choices
You may:
- Access, correct, or delete your profile and pet information.
- Withdraw calendar or microphone access at any time via device settings.
- Opt-out of promotional messages (you will still receive essential app notifications).
- Request deletion of your voice recordings or transcripts.
To exercise any of your rights, contact us at privacy@pawdvisor.com.
6. Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children.
7. Data Security
We use encryption, secure storage, and access controls to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.
8. International Users
Our services are primarily intended for use in the United States. If you access Pawdvisor from outside the U.S., you consent to the transfer of your information to the U.S.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are significant, we will notify you through the app or by email. Your continued use of the app constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at: